To contact us please fill out the contact form by clicking "Contact us" above or email us at help@amberjack.shop

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Amberjack

<p id="isPasted">If your item arrives damaged or defective, please contact us at <a rel="noopener">help@amberjack.shop</a> with your order number and a description of the issue. We will replace or refund the item at no cost to you.</p>

If your item arrives damaged or defective, please contact us at help@amberjack.shop with your order number and a description of the issue. We will replace or refund the item at no cost to you.

What if my item is damaged or defective?

Returns & Exchanges

How do I track my order?

What are the shipping times and fees for domestic U.S. orders?

Do you ship internationally?

How does Shipping Protection work?

What should I do if my package shows as delivered but I haven’t received it?

What should I do if my package arrived empty?

What should I do if my order tracking is stuck or the package seems lost?

Orders and Shipping

Size Guide

What is your return and exchange policy?

How do I process a return or exchange?

When will I receive my refund?

What does your warranty cover?

How do I make a warranty claim?

Product Warranty

What makes Amberjack shoes different?

Where are Amberjack shoes made?

What materials are used in Amberjack shoes?

How can I care for my Amberjack shoes?

Product Information

Where can I try Amberjack products in-store?

Store Locator

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Other

What if my item is damaged or defective?Updated 5 months ago