What should I do if my package shows as delivered but I haven’t received it?Updated 6 months ago

If your package is marked as delivered but hasn’t arrived, here are a few steps that might help locate it:

• Check with neighbors or family members to see if someone accepted it on your behalf.
• Give it a bit more time – sometimes packages are marked as delivered slightly before they actually arrive, so it may show up within the next 48 hours.

If you still haven’t received it, please reach out to our customer service team for further assistance. We’ll help investigate and work with you to resolve the issue.